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Privacy Policy

Effective Date: September 27, 2026

At Church of Central Arkansas (CCA), we are committed to respecting your privacy and protecting the personal information entrusted to us. This Privacy Policy explains how CCA collects, uses, protects, and shares information when you interact with us through our website, online giving, church management systems, children's ministries, worship services, livestreams, events, and other church-related activities.

1. Information We Collect
Depending on how you interact with CCA, we may collect information such as:

  • Name and contact information

  • Email address and phone number

  • Mailing address

  • Information submitted through contact, registration, membership, ministry, or event forms

  • Event registration and participation information

  • Volunteer and ministry participation information

  • Giving and contribution records

  • Children's ministry and check-in information

  • Information you voluntarily provide when contacting or communicating with CCA

We collect information that is reasonably necessary to support church operations, ministry, communication, safety, follow-up, and the services we provide.

2. ChMeetings & Church Management
CCA uses ChMeetings to help manage church records, communications, forms, events, attendance, follow-up, children's check-in, and contribution records.
Information submitted through ChMeetings may be used to:

  • Maintain church member and guest records

  • Communicate with members and guests

  • Register individuals for events and ministries

  • Facilitate follow-up and connection

  • Coordinate volunteers and ministry participation

  • Maintain contribution records

  • Support children's ministry check-in and safety procedures

  • Help connect individuals with appropriate ministries and next steps

Access to information within ChMeetings is limited according to the roles and permissions established by CCA.
CCA does not sell or rent church member, guest, donor, or ministry information.
For additional information regarding how ChMeetings handles information, please review the ChMeetings Privacy Policy.

3. Online Giving
CCA offers online giving through our church management and giving systems.
When you make an online contribution, information necessary to process and record your contribution may include your name, contact information, contribution amount, selected fund, and transaction information.
Payment Information
Online payments are processed through the payment provider connected to CCA's giving system.
CCA does not request or intentionally store your full credit card or bank account number on the CCA website.
Giving information may be used to:

  • Process and record contributions

  • Provide contribution statements

  • Maintain accurate financial records

  • Process recurring contributions when requested

  • Properly designate contributions according to the donor's selection

  • Meet applicable accounting and legal recordkeeping requirements

CCA does not sell or rent donor information.
Third-party payment providers may have their own privacy policies and terms governing how payment information is processed and protected.

4. Children's Ministry & Child Check-In
CCA takes the privacy, care, and safety of children seriously.
When children participate in CCA children's ministries, programs, or events, we may collect information necessary to provide a safe and effective ministry environment. This may include:

  • Child's name

  • Parent or legal guardian information

  • Date of birth or age

  • Emergency contact information

  • Authorized pickup information

  • Allergy, medical, or other safety-related information provided by a parent or guardian

  • Check-in and attendance information

This information may be collected and managed through CCA's church management and child check-in systems.
Information collected for children's ministry purposes is used to support:

  • Safe check-in and check-out

  • Child identification

  • Emergency communication

  • Ministry administration

  • Attendance records

  • Parent and guardian communication

  • Appropriate care and supervision

Access to children's ministry information is limited to authorized staff, ministry leaders, and volunteers who need the information to perform their assigned responsibilities.
CCA does not sell or rent children's ministry information.

5. Photography, Video & Live Streaming
CCA regularly photographs, records, and livestreams worship services, ministry activities, events, gatherings, and other church-related activities.
These photographs and recordings may be used on:

  • The CCA website

  • Social media

  • Livestream platforms

  • Video platforms

  • Church communications

  • Promotional materials

  • Ministry-related communications

  • Other channels used by CCA to communicate and share the life of the church

By attending or participating in activities at Church of Central Arkansas, you acknowledge that you or members of your family may appear in photographs, video recordings, livestreams, or other media captured during church activities.
CCA cannot guarantee that individuals will not appear in photographs or recordings while attending church activities.
Cameras and recording equipment may capture people throughout the church environment, including worship services, ministry activities, events, hallways, gatherings, and other areas where church activities take place.
CCA's intent is to use photography and video to authentically represent the life, community, worship, ministry, and mission of the church.

6. Children & Youth in Photography and Video
Children and youth may also appear in photographs, videos, livestreams, and other media captured during CCA activities.
CCA recognizes the importance of treating children and families with care and respect. Media featuring children will be used in a manner consistent with CCA's mission, values, and ministry purposes and will be presented in a positive, respectful, and appropriate context.
CCA does not intend to use a child's image or likeness in a manner that is inappropriate, misleading, exploitative, or inconsistent with the character and purpose of the church.
Information collected through children's ministry registration and check-in systems is handled separately from publicly shared photography and video and is used for ministry administration, communication, and child safety.

7. Concerns About Published Photography or Video
CCA makes reasonable efforts to ensure that photographs, videos, and other media accurately and respectfully represent the individuals, ministries, and activities shown.
If you believe that a photograph, video, or other published content:

  • Misrepresents you or your family

  • Portrays you in an inappropriate or misleading manner

  • Is being used outside of its intended church or ministry context

  • Otherwise raises a legitimate concern about how you are represented

you may contact CCA so that the concern can be reviewed.
CCA will review such requests on a case-by-case basis.
This process is intended to address concerns regarding the context, accuracy, appropriateness, or representation of published content. Contacting CCA does not guarantee that every photograph or recording in which an individual appears will be removed.

8. Website Forms & Communications
When you submit information through the CCA website, we may use that information to:

  • Respond to your request

  • Provide information you requested

  • Register you for an event

  • Connect you with a ministry

  • Follow up with you

  • Help identify appropriate next steps

  • Provide church-related communications

CCA may send church-related communications including:

  • Service information

  • Event announcements

  • Ministry updates

  • Church announcements

  • Follow-up communications

  • Volunteer opportunities

  • Other communications related to CCA activities

You may contact CCA if you would like to update your contact information or communication preferences.

9. Third-Party Services
CCA uses third-party services and technology providers to support church operations and ministry.
These services may include:

  • ChMeetings — church management, records, forms, events, child check-in, communication, and giving

  • Payment processing providers — to process online contributions

  • Video and livestreaming platforms — to host or distribute live and recorded video

  • Website and hosting services — to operate and maintain the CCA website

  • Social media platforms — to communicate church news, events, and ministry activities

These providers may process information according to their own privacy policies and terms.
CCA does not sell, rent, or lease personal information or church mailing lists to third parties.
Information may be shared with service providers when reasonably necessary for them to perform services on behalf of CCA.

10. Information Security
CCA takes reasonable administrative and technical measures to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no website, online system, or method of transmitting information over the internet can be guaranteed to be completely secure.

11. Information Retention
CCA may retain information for as long as reasonably necessary to support:

  • Church operations

  • Ministry relationships

  • Communication

  • Financial recordkeeping

  • Children's ministry and safety

  • Event and attendance records

  • Legal or accounting requirements

  • Other legitimate church purposes

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

12. Privacy Questions & Requests
If you have questions about this Privacy Policy, need to update your information, want to change your communication preferences, or have a concern about the use of your personal information or published media, please contact CCA.
Church of Central Arkansas
1232 Watkins St, Conway Arkansas

13. Updates to This Privacy Policy
CCA may update this Privacy Policy from time to time as our website, technology, ministries, or information practices change.
When changes are made, the updated policy will be posted on this page with a revised effective date.

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